Frequently Asked Questions
Everything you need to know about shopping with Access Denied.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure tags are still attached to qualify for a full refund.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our cuts range from slim-fit to oversized.
Are your materials sustainably sourced?
Yes, Access Denied is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our seasonal collections.
Can I change or cancel my order?
Orders can be modified or canceled within 60 minutes of placement. After this window, our warehouse begins processing and we can no longer make changes.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.